Terms of service

This website is operated by WELL-MAX (U.K.) LIMITED. By using well-max.uk or placing an order, you agree to these terms.

Business details

WELL-MAX (U.K.) LIMITED
Company number: 12715128
VAT number: 361645789
Registered office: 4 Haythrop Close, Milton Keynes, Buckinghamshire, MK15 9DD.
Email: sales@well-max.uk

Products and pricing

We try to make sure product descriptions, prices, images, availability, and delivery information are accurate. If we discover an error after you place an order, we will contact you before accepting or dispatching the order.

Prices are shown in GBP. Where VAT applies, prices will be shown as inclusive or exclusive of VAT as stated at checkout.

Orders and payment

Your order is an offer to buy the goods. We accept your order when we confirm dispatch or otherwise confirm acceptance by email.

Payment must be made through the payment methods shown at checkout. We may refuse or cancel an order if payment is not authorised, stock is unavailable, details are incorrect, or we suspect fraud or misuse.

Delivery

Delivery options, costs, and estimated times are shown at checkout. We will deliver goods within 30 days unless we agree a different delivery time with you.

Risk in the goods passes to you when the goods are delivered to the delivery address you provided.

Returns and refunds

Returns, cancellations, and refunds are handled under our Refund Policy. Your statutory rights are not affected.

Faulty goods

If goods are faulty, not as described, or not fit for purpose, please contact us at sales@well-max.uk. We will deal with the issue in line with your legal rights.

Use of the website

You must not misuse this website, attempt unauthorised access, introduce malicious software, or use the website for unlawful purposes.

Liability

We are responsible for losses that are a foreseeable result of our breach of these terms or our negligence. We do not exclude or limit liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, or breach of your statutory rights.

We are not responsible for business losses where goods are purchased as a consumer, including loss of profit, loss of business, business interruption, or loss of business opportunity.

Privacy

We handle personal information in line with our Privacy Policy.

Governing law

These terms are governed by the laws of England and Wales. If you are a consumer, you may also have rights under the law of the part of the UK where you live.